A medtronic representative went to site to test the equipment.Representative was unable to replicate the reported issue.It was reported that when patient was loaded the software was waiting for registration.After registrations, representative found a registration and was able to load it.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts were replaced.No parts have been received by the manufacturer for evaluation.
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Medtronic received information that during cranial resection, while navigating the communication to the pentero microscope was lost.Navigation system was rebooted and when the system booted up, the registration metric was displayed as 79.5 millimeters than previous 2.5 millimeters and were unable to proceed to navigate task.During troubleshooting, medtronic representative recommended site to switch tasks and recall prior registration but the issue persisted.Site exited that procedure from menu, then reload patient and the were able to resume "verify registration" and proceed to navigation.The procedure was completed with the use of navigation.There was a delay of less than 1 hour.No known impact on patient outcome.
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