Maquet medical systems,usa(importer)submits this report on behalf of the legal manufacturer of the device maquet cardiopulmonary ag kehler strasse 31, 76437 rastatt, germany.A follow-up medwatch will be submitted when additional information becomes available.Reference exemption # e2018002.Importer- maquet medical systems usa (b)(4).Contact person- (b)(6).The device was investigated by a service technician.Work performed on 2018-06-20.Report sent to dcu on 2018-06-29.Result of service order 42748850: the bubble sensor was already replaced by the customer.A functional test of the cardiohelp was performed.The failure could not be reproduced.According to email received on 2018-07-11 the ssu informed the dcu that the bubble sensor is not available for further investigation anymore.According to email received on 2018-07-19 the ssu informed the dcu that the device was sent to the customer.Log-files were not provided.The determination of the root cause is impossible due to missing data/material.Thus the failure could not be confirmed.The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.Due to this no further investigation initiations will be completed at this time.Since the reported failure did not contribute to a death or serious injury no corrective action is needed.In addition at this time it cannot be concluded that it is a systemic error.No corrective action is needed.
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