MAKO SURGICAL CORP. CUTTER POWER INPUT DELIVERY ASSEMBLY 3.0; STEREOTAXIC DEVICE, ROBOTICS
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Catalog Number 209954 |
Device Problems
Electrical /Electronic Property Problem (1198); Insufficient Information (3190)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Upon entering bone prep, the mics hand piece worked fine when pressing the trigger to align the arm into the haptic field.After releasing the trigger and attempting to cut, there was no power to the mics.After various troubleshooting steps of resetting the cutter, unplug/replug, restarting arm software, there was still no power.When we performed a mics status check, we received an error stating low bus voltage fault.We tried two other mics's and a full system shut down, but nothing always received the same status and could not cut.Upon communicating with the mako hotline, i was informed that the issue was with an internal component and there was nothing that could be done.The procedure was completed using traditional manual instrumentation.Tka case delayed 10 minutes.
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Event Description
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Upon entering bone prep, the mics hand piece worked fine when pressing the trigger to align the arm into the haptic field.After releasing the trigger and attempting to cut, there was no power to the mics.After various troubleshooting steps of resetting the cutter, unplug/replug, restarting arm software, there was still no power.When we performed a mics status check, we received an error stating low bus voltage fault.We tried two other mics's and a full system shut down, but nothing always received the same status and could not cut.Upon communicating with the mako hotline, i was informed that the issue was with an internal component and there was nothing that could be done.The procedure was completed using traditional manual instrumentation.Tka case delayed 10 minutes.
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Manufacturer Narrative
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Follow-up #1 and final report submitted.Reported event: mps reported voltage error with the mics.Device evaluation and results: per gsp 164906: replaced commutaion assembly(209954).Tested mics #4203569,4203550,4201609 and 4200617 with passing final test results.Performed all pre-surgery testing with passing final results.Product history review: a review of device history records shows that on 11/04/16 1 device was inspected and 1 device was placed on: qt 16-10-0025, qt 16-10-0013, qt 16-10-0012.A review of the data revealed that the non-conformances are not related to the failure alleged in this compliant.Complaint history review: a review of complaints in catsweb and trackwise related to p/n 209954, shows 4 additional complaints related to the failure in this investigation.These complaints are: (b)(4).Conclusions: system ready for clinical use.Corrective action/preventive action: no action is required at this time as there is no indication to suggest a product non-conformity or unanticipated hazard.
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Search Alerts/Recalls
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