The returned device, intended for use in treatment, was returned as an mdr for evaluation.There was no relationship found between the returned device and the reported incident.Visual inspection under magnification of the wand shows minimal electrodes/screen wear with contamination/discoloration and scratch/scuff marks on the spacer and cap.The insulation on the shaft is in its original condition.There are no manufacturing abnormalities visually observed with the returned wand.The returned device was plugged into a quantum2 controller was activated on ablate and coag settings and produced plasma at ablate and coag settings as intended.The suction line was tested and performed as intended.The device was returned with a closed roller clamp on the suction line which probably was the cause of the non-functional device during use.The complaint was not verified and the root cause not could not be determined with confidence.It is possible that the closed roller clamp on the suction line is probably the cause of the non-functional device during use.A closed roller clamp is decreasing the functionality of the device.There were no indications that would suggest that the device did not meet product specifications upon release into distribution.Device returned for evaluation.Device evaluated by the manufacturer.Evaluation codes updated.
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