Model Number S7 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.Testing revealed that the computer for the navigation system was replaced to restore functionality.The system then passed the system checkout and was found to be fully functional.The suspect computer for the navigation system has been received by the manufacturer for evaluation.However, results are not available at this time.
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Event Description
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Medtronic received information that, while outside of a procedure, the navigation system became unresponsive to user input when starting up the navigation system.It was noted that restarting the navigation system did not restore functionality.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The computer for the navigation system was returned to the manufacturer for analysis.The computer was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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