MAUDE Adverse Event Report: ACORN STAIRLIFTS, INC. ACORN STAIRLIFT 180 CURVE; POWERED STAIRWAY CHAIR LIFT

Model Number ACORN 180

Device Problems Break (1069); Nonstandard Device (1420)

Patient Problem No Known Impact Or Consequence To Patient (2692)

Event Date 06/27/2017

Event Type  No Answer Provided  

Event Description

I was riding my acorn stairlift down and the seat base broke off during travel.I contacted acorn stairlifts and they sent out a technician who replaced the seat base.The technician asked me questions that he was required to ask about the incident but it felt more like the company was trying to blame me for the incident.The technician then told me that they had a recall on the seat bases breaking off and i wasn't the only person that this has happened to.I was lucky not to be seriously injured but i feel this company needs to warn this to all their customers.They replaced the seat base already.

• Brand Name: ACORN STAIRLIFT 180 CURVE
• Type of Device: POWERED STAIRWAY CHAIR LIFT
• Manufacturer (Section D): ACORN STAIRLIFTS, INC.
• MDR Report Key: 7472457
• MDR Text Key: 107069029
• Report Number: MW5076877
• Device Sequence Number: 1
• Product Code: PCD
• Combination Product (y/n): N
• Reporter Country Code: US
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Voluntary
• Reporter Occupation: Patient
• Type of Report: Initial
• Report Date: 01/13/2018

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: No
• Device Operator: No Information
• Device Model Number: ACORN 180
• Initial Date Manufacturer Received: Not provided
• Initial Date FDA Received: 04/27/2018
• Was Device Evaluated by Manufacturer?: No Information
• Type of Device Usage: N
• Patient Sequence Number: 1
• Patient Outcome(s): Other
• Patient Age: 61 YR