Maquet medical systems,usa(importer)submits this report on behalf of the legal manufacturer of the device maquet cardiopulmonary ag kehler strasse 31, 76437 rastatt, germany.A follow-up medwatch will be submitted when additional information becomes available.Reference exemption # (b)(4).Importer- maquet medical systems usa, 45 barbour pond drive, wayne, nj 07470.Contact person- (b)(6).The device has been sent to mahwah repair depot.Repair performed on 2018-05-29 and 2018-05-31.Results of summary report 42544326: unit was updated with the latest sw 03.04.08; cardio help sn# 90410747 has been running with a test circuit for over a month.Unit has been running 24 hours a day at 4,000 rpm¿s holding 3.0 lpm.The unit has not made one noise.I was not able to verify the customer's complaint.The sensor panel was sent to life cycle engineering (lce) in rastatt, germany.Investigation performed on 2019-03-11.Investigation report received on 2019-04-15.Results of investigation report lce 03935: all tests performed in the sensor panel (running test with hls module, temperature increment in the pump drive) did not show any abnormality and did not lead to reproduce the described error and therefore to determine its origin.Due to the fact that there are no moving or loose parts inside the pump drive of the sensor panel, the reported noise could have been generated only by the disposable.A test running the hls module without liquid inside generated a scratching noise coming from the disposable.The associated hls set was not provided for this investigation and therefore not further inspection can be can be done in this direction.No root cause could be found.Thus the failure could be confirmed.Since the sensor panel had no malfunction, no corrective action is needed.In addition at this time it cannot be concluded that it is a systemic error.No corrective action is needed.Note: complaint for disposable: (b)(4).
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