Samples received: the box of product and 3 unopened pouches.Analysis and results: there are no previous complaints of this code-batch.We manufactured and distributed in the market 1,248 units of this code-batch.There are no units in our stock.We have received one box of product of the code-batch b0088787-118055 (novosyn violet 1(4)4x45cm hr48to) that contains three unopened pouches of the code-batch g0058715-118072 (novosyn violet 3/0 (2) 250cm aro).Both products were packed one after the other by the same operator.We assume that clean line in the manufacturing process was not performed correctly and three units of the code-batch g0058715-118072) were packed in a box of the code-batch b0088787-118055.As no other complaints have been received concerning this issue, we consider that this is an isolated and accidental box.All stock of the code-batch g0058715-118072 has also been checked and the result has been conform.Final conclusion: taking into account that the samples received do not fulfil the b.Braun surgical specifications, we conclude that the complaint is confirmed.Corrective/preventive actions: this complaint is recorded for trending analysis to assess if actions are needed in the future.
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