Catalog Number T0449-01 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/23/2018 |
Event Type
malfunction
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Event Description
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It was reported that at the start of a standard knee arthroscopy case the goflow tubing was inserted into the goflow fms and immediately gave an error indicating there was a fault with the new tubing.No back-up device was available.No patient injury reported.
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Manufacturer Narrative
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Visual inspection and functional testing could not be performed because the device in question has not been returned for evaluation.Thus, the complaint could not be verified and a root cause could not be determined with confidence.It is difficult to perform an accurate evaluation of a failure without having the failed product to look at.As such the complaint is being closed without conclusion.
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Manufacturer Narrative
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An evaluation was performed by the supplier and could confirm the customer complaint for the pump immediately gave an error indicating there was a fault with the new tubing.A visual inspection was performed and showed no indications of transport damage or misuse.Functional inspection was performed and showed the transporter data had not been written onto the transporter label during assembly.The related manufacturing personnel have been notified of this issue.This is the first complaint for this failure.
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Search Alerts/Recalls
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