The company service representative examined was not able to replicate the reported event.The system was then tested and met all product specifications.The system was manufactured on april 30, 2014.Based on qa assessment, the product met specifications at the time of release.With no additional, related information provided, the customer reported event could not be confirmed.The system was found to meet specifications; therefore, the root cause of the reported event cannot be determined conclusively.(b)(4).
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