Catalog Number BI70002000-G27 |
Device Problems
Break (1069); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/19/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identification (udi) is unavailable.Device manufacturing date is unavailable.A manufacturer representative went to the site to test the equipment.It was identified the mobile view station (mvs) cart had a blue light but was not responding to shutting off.The image acquisition system (ias) started up normally.The mvs computer was opened and the off button was pressed.The mvs monitor displayed the application on the screen.Logs were pulled successfully.When an x-ray was attempted, an unrelated warning was given indicating the calibration file could not be found.It was directed to restart the system.The mvs cart was restarted by pressing the power button for about a second.The mvs worked normally without any errors.The issue could not be replicated after multiple restarts.Further troubleshooting with the site indicated the person moving the system had pressed lots of buttons and turned the key switch off without shutting off the system.The event logs showed unrelated low voltage errors as the system had not been charged after using it the day prior.The system was left charging and it was confirmed the low voltage errors were gone.The batteries were charging correctly.The imaging system passed the system checkout and was found to be fully functional.The issue could not be replicated.No parts have been received by the manufacturer for evaluation.Part not returned.
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Event Description
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Medtronic received information regarding an imaging device.It was reported that the umbilical cord was damaged and imaging system was not taking/holding charge.No patient was present.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.
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Search Alerts/Recalls
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