(b)(4).Exemption number: (b)(4).Manufacturing site evaluation: samples received: 1 closed box (12 units).Analysis and results: there are no previous complaints of this code-batch.Manufactured (b)(4) units of this code-batch.There are (b)(4) units in stock.Received one closed box.The box label and product is novosyn violet 2/0 (3) 90cm hrt37 (code g0068651 and batch 117314), but the box that contains the product is a safil pre-printed box instead of novosyn pre-printed box.This mistake took place in warehouse when packing the product into the box, the operator took a safil box instead of a novosyn's.Checked the (b)(4) units (2 boxes) in stock and are correct (novosyn pre-printed box).As no other complaints have been received of this code-batch and the boxes in stock are correct, we consider that this is an isolated and accidental box.Nevertheless, note of the incident was taken and the personnel involved has been informed to avoid that this issue happens again.Final conclusion: taking into account that the box received do not fulfill the oem specifications, it is concluded that the complaint is justified.Corrective/preventive actions: this complaint is recorded for trending analysis to assess if actions are needed in the future.
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