(b)(6) is the initial importer of the device which is a rollator.Our pms associates are awaiting confirmation medical documents and return of the product for evaluation.Customer is using product due to spinal injuries and fibromialga.End-user was walking with the aid of the device in the downtown area.She turned but reported that the rollator continued to go straight and folded.She fell and twisted her back.She went to the er and was diagnosed with a hairline fracture.She is hospitalized and is currently receiving treatment.
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