The device, intended for use in treatment, was returned for evaluation.There was a relationship found between the reported incident and the returned device.Visual inspection of the returned controller found that the foot pedal connector port was damaged.Internal inspection found no issues inside the controller.Also warranty seal was broken.Functional evaluation revealed that the controller did not function as intended.All ablation and coagulation output voltages were not able to be tested due to the coag not responding.The complaint was verified and the root cause was determined to be associated with an electrical component failure.Factors which can lead to internal component damage includes: (1) there may have been a loose foot control assembly or wand connection to the controller which could have caused non-functionality or (2) an issue with the other concomitant devices.
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