Model Number TABLETOP |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/28/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A customer reported that the lamp burned out during a vitrectomy procedure.The surgery was not completed.Additional information has been requested.
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Manufacturer Narrative
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Additional information is provided.The company service representative examined the system, but did not indicate replicating the reported event.The illuminator module was replaced.Unrelated to the reported event the system software was upgraded.The system was then tested and met all product specifications.The system was manufactured on october 20, 2014.Based on qa assessment, the product met specifications at the time of release.The root cause cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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The illuminator was received for evaluation.Upon functional testing, system message (sm) was displayed.Further evaluation found a nonconforming illuminator tied to the root cause.The root cause of the reported event can be attributed to nonconforming illuminator.However, how or when it became nonconforming could not be determined.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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