Model Number P 701 |
Device Problem
Patient Data Problem (3197)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Unique identifier (udi)#: (b)(4).This event occurred in (b)(6).
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Event Description
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The customer alleged an issue with patient sample identification on the cobas p 701 post analytical unit.The customer stated they could not retrieve the sample because the cobas p701 misread the sample barcode and truncated the last 4 digits of the sample id.When the tube was processed, the barcode (b)(6) was not completely decoded.Only the first 8 characters were decoded and the sample was stored with the sample id 10024441.The p701 was configured to accept 7 to 14 digits.There was no error message and the sample was accepted for storage since the barcode was within the configured length.There was no allegation of an adverse event.
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Manufacturer Narrative
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The investigation determined that the "interleaved barcode without check digits" that was used has the risk of incomplete readings.The barcode length was not limited to the number of digits that were used.It is recommended to limit the digits to a minimum of 10 and a maximum of 12.The field service engineer changed the settings and the issue has not occurred again.No diagnostic test results were affected and a medical risk to the patients and users can be excluded.
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Search Alerts/Recalls
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