It was reported via phone by the sales rep that during a rotator cuff procedure, the needle was not smooth while trying to pass, as if something was bent.They swapped the device with another like device to complete the procedure.There were no patient consequences or delays.The device is being returned.
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It was reported via phone by the sales rep that during a rotator cuff procedure, the needle was not smooth while trying to pass, as if something was bent.They swapped the device with another like device to complete the procedure.There were no patient consequences or delays.The device is being returned.
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.Additional narrative: if information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Evaluation statement: the complaint device was received and evaluated.Visually, there are no anomalies found on the device.All the parts seem intact and in good working condition.A needle was loaded into the device, it was passing smoothly.The needle was tested on a sample rubber strip.When the trigger was actuated, the needle deploys successfully.The complaint is not confirmed.We cannot determine a root cause for why the customer experienced the reported problem.Further observation revealed that the jaw to shaft pin indicated that the pin was protruding very slightly from right end of the shaft.Clamping excessive tissue between the jaws combined with repetitive twisting action exerts excess side load on the jaw-to-shaft pin, resulting in the jaw-to-shaft pin shearing off from its space.Review of the device history record indicated that this batch of product was processed without incident; therefore there is no evidence of manufacturing anomalies on the records reviewed.At this time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi:(b)(4).
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