Model Number 37612 |
Device Problems
Battery Problem (2885); Charging Problem (2892); Connection Problem (2900); Device Operates Differently Than Expected (2913); Material Integrity Problem (2978)
|
Patient Problems
Therapeutic Response, Decreased (2271); Shaking/Tremors (2515)
|
Event Date 05/27/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
Concomitant medical products: product id: 37761, serial#: (b)(4), product type: recharger.Product id: 37761, serial/lot #: (b)(4).If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
Information was received from a consumer regarding a patient who was implanted with an implantable neuro stimulator (ins) for essential tremor and movement disorders.It was reported that the connector pin was broken, further stating that this had happened multiple times in the past.It was stated that the patient was shaky because the cord was broken, and they were unable to recharge their implant so the battery went dead.It was noted that the therapy helps when it is on but the shakiness from the patient's essential tremor returned when the implant died.Patient stated that they were going to have to zap them again, referring to recharging the patient's implant.No out of box failure was reported.The caller was warm transferred to the repair department for a replacement.No further patient complications were reported/ anticipated as a result of this event.
|
|
Manufacturer Narrative
|
The desktop recharger was returned for analysis.Analysis results were not available as of the date of this report.A follow-up report will be submitted when analysis is complete.If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
Additional information was received from the patient indicating that the replacement desktop charger resolved the implant recharging issues and the shaking has been resolved.The defective desktop charger was received for analysis.
|
|
Manufacturer Narrative
|
(b)(4).If information is provided in the future, a supplemental report will be issued.
|
|
Manufacturer Narrative
|
If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|