The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction clot observed.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.No kit lot number was provided; therefore, no batch record review could be performed.Trends were reviewed for complaint category, clot observed.No trends were detected for this complaint category.A photograph was provided by the customer for evaluation.A review of the customer provided photograph confirms the reported blood clotting in the centrifuge bowl.There were no photographs provided of the clots in the hickman, collect, or return lines; therefore, no clotting could be verified in those locations.The investigation confirms the reported clotting in the centrifuge bowl; however, the root cause for this occurrence could not be determined based off of the photograph provided.No further action is required at this time.This investigation is now complete.(b)(4).
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The customer sent an email to report a blood clot was observed during the treatment procedure.The customer stated they observed clotting in the hickman, collect, and return lines.The customer reported they were able to remove the clots by flushing the lines.The customer reported they completed the treatment and returned blood to the patient.The customer stated after the treatment was completed they noticed clotting in the centrifuge bowl component of the kit.The customer has returned a photograph for investigation.
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