Catalog Number 04618793190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/20/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Unique identifier (udi)# (b)(4).The event occurred in: (b)(6).
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Event Description
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The customer complained of questionable elecsys rubella igg immunoassay (rubella igg) results for 2 patient samples tested on a cobas 8000 e 602 module.For patient 1 the initial rubella igg result was 8 ui/ml, non reactive.The rubella igg result from another lot of reagent was 16 ui/ml, reactive.For patient 2 the initial rubella igg result was 8 ui/ml, non reactive.The rubella igg result from another lot of reagent was 16 ui/ml, reactive.The lot information for the other lot of rubella igg reagent was requested but was not provided.It was unknown if the erroneous results were reported outside of the laboratory.There was no allegation of an adverse event.The cobas e602 serial number was (b)(4).The investigation is currently ongoing.
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Manufacturer Narrative
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The customer provided patient data that was more specific.For patient 1 the initial rubella igg result was 8.91 ui/ml, non reactive.The rubella igg result from another lot of reagent was 15.38 ui/ml, reactive.For patient 2 the initial rubella igg result was 7.92 ui/ml, non reactive.Patient 2 date of birth is (b)(6) who is (b)(6) years old.
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Manufacturer Narrative
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A sample from both patients 1 and 2 was provided for further investigation.The results observed by the customer were not reproduced.Using two different lots of rubella igg, lots 267421 and 283664, the rubella igg results for both patients were negative.The investigation was unable to find a definitive root cause.
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Manufacturer Narrative
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The calibration and qc results were acceptable.
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Search Alerts/Recalls
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