Model Number BI-700-00027-120 |
Device Problems
Computer Software Problem (1112); Communication or Transmission Problem (2896); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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A phone representative answered the sites question regarding the imaging system.It was reported that when the manufacturer representative (rep) looked at the ip settings they realized the ip setting for the navigation system on the imaging system were incorrect.Once the issue was fixed the system worked as intended.
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Event Description
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Medtronic received information regarding an imaging system being used in a cranial resection.It was reported that the imaging system and the navigation system were not communicating even though they were connected to each other.During trouble shooting the site found that the ip setting for the navigation system were incorrect.The procedure was delayed 10 minutes.No impact on patient outcome.
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Manufacturer Narrative
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Correction to the initial reporter.
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Manufacturer Narrative
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No system checkout was performed and no analysis was completed on the system.Device not returned.
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Search Alerts/Recalls
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