Information was received from a manufacture representative (rep) regarding a patient with an implantable neurostimulator (ins).It was reported the patient had their ins implanted in 2016 and they saw the low ins icon.The rep reported the patient had turned stimulation off prior to a dental surgery.The patient turned the stimulation back on and saw the low indicator.The rep stated there was a low impedance found.The rep reported the patient was seen and the following impedances were reported, c0 595 ohms, c1 1016 ohms, c2 1016 ohms, c3 607 ohms, 01 1049 ohms, 02 1049 ohms, 03 70 ohms, 12 1162 ohms, 13 1049 ohms, and 23 1049 ohms.The rep stated there was no indication of low z found in that pair used for programming.There was no trauma or falls possibly related to the issue.The rep reported the patient was scheduled for replacement on (b)(6) 2018.There were no symptoms reported.It was noted the patient had a dental surgery and low ins icon in (b)(6).The rep stated the impedance issue was found on (b)(6).Additional information from the manufacture representative (rep) on (b)(6) reported the patient called the healthcare professional¿s (hcp) office and the hcp had the rep come in to help determine the error code the patient received by checking the battery.The rep stated it could no t be determined if the dental surgery had any direct effect on the device because the patient had not used her patient programmer since the implant.The rep stated the patient turned off the device for surgery and when she went to turn it back on after the surgery she got the low battery image.The hcp office had no further information on the type of dental surgery.The rep stated they were not sure what the cause of the low impedances and low ins icon was.The rep stated the device would be returned after it was replaced on (b)(6).The rep noted the information was confirmed with the hcp.There were no further complications that have been reported as a result of this event.
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