Model Number FUSION |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/24/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Medtronic representative went to the site to test the system and reported that the site had been using fusion for more cases with no issues.Part not returned for evaluation.
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Event Description
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Medtronic received information regarding a navigation system during a functional endoscopic sinus surgery (fess) procedure.It was reported that the exams were already loaded and during registration, the system became unresponsive.After rebooting, the system seemed to function normally and about 3 hours into the case it became unresponsive again during navigation.The mouse was unresponsive as well.The surgery was completed successfully with the use of navigation and the delay was less than an hour.There was no known patient impact.
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Manufacturer Narrative
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Correction: a medtronic representative went to the site to test the equipment.Testing revealed that the reported issue could not be replicated.The system then passed the system checkout and was found to be fully functional.The logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.
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Manufacturer Narrative
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A software analysis was initiated to determine the probable cause of the issue through log analysis.Analysis found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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