The distributor's service engineer found the left and right foot control assemblies needed to be replaced.Per the hill-rom service manual, perform annual preventive maintenance procedures to make sure all versacare® bed components are functioning as originally designed.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The engineer replaced the left and right foot control assemblies to resolve the issue.Based on this information, no further action is required.
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