The hill-rom technician found the hand pendant needed to be replaced.Per the hill-rom service manual, hand pendant malfunction: 1.Replace the hand pendant with a known good one, and test each of its functions.(rga the pendant removed from the unit.) all functions operate normally with the new pendant.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the hand pendant to resolve the issue.Based on this information, no further action is required.
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