Maquet medical systems,usa (importer)submits this report on behalf of the legal manufacturer of the device maquet cardiopulmonary ag kehler strasse 31, 76437 rastatt, germany.A follow-up medwatch will be submitted when additional information becomes available.Reference exemption # e2018002.(b)(4).The product was not available for investigation in the laboratory of manufacturer.In addition, no visual was available regarding complaint.Sap trend search was performed (product group (b)(4), description) which came to following results: 3 additional complaint was recorded which appears reported issues are the same since the last 12 months.Based on the sales figures of the last 12 months following occurrence rate has been calculated: 0,07%, which is below 1%.Due to this information, no systemic issue could be determined.According to the technical drawing, the only white part is the griff of introducer.Device history record was reviewed.There were no references found which are indicating a nonconformance of the product in question.This failure is already known to the manufacturer and has been thoroughly investigated.The most possible root cause is operator error.There is a gluing process of this part to the introducer.Operator may have performed insufficient gluing process during production and visual controls may have not been performed according to the basic operation procedure (b)(4).Based on this failure could be confirmed.As a corrective action, operators are trained and informed regarding the complaint.The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.If a trend occurs, it will be escalated to quality assurance management for review and determination if further investigation is necessary.Due to this no further investigation initiations will be completed at this time.
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