The device was returned.The plunger is oriented correctly.Viscoelastic is observed in the device.The plunger has been retracted to mid-nozzle.No damage observed.The lens was not returned.Viscoelastic was not provided.It is unknown if the qualified product was used.The root cause for the reported "lens stuck in the wound" could not be determined.No damage or abnormalities were observed with the returned device.It is unknown if a qualified viscoelastic was used.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.It is important to keep the wound guard securely against the eye and fully advance the plunger for proper lens delivery.The manufacturer internal reference number is: (b)(4).
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