The account found the left caregiver controls needed to be replaced.Per the hill-rom service manual the bed should be subject to an effective maintenance program.An annual service of the bed is advised in order to maintain its characteristics and performance.Inspect the cable routing for pinching, binding, and damage.Make sure all functions on the caregiver control operate correctly.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The account replaced the left caregiver controls to resolve the issue.Based on this information, no further action is required.
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