Catalog Number 175814 |
Device Problems
Inadequate Instructions for Healthcare Professional (1319); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/29/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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Event Description
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It was reported that the customer received the item with an incorrect ifu.The customer alleged that the product was a standard length catheter and the ifu was for the female length catheter.
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Manufacturer Narrative
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The reported event was confirmed as design related, as the instructions for use were found inadequate.A photo sample was returned for evaluation.According to the bill of materials, product catalog number d175814e is a male catheter.The ifu was reviewed, which states the following: "female use only refer to direct unit label for product content and gender specific use where applicable".Reviewed variable print a/w ¿ cardboard sleeve label, which did not indicate any gender.The instructions-for-use (ifu) were found to be inadequate.The dhr did not detect any abnormalities.The device was distributed with intended labeling.The root cause for this failure mode was the variable print a/w ¿ cardboard sleeve label artwork and/or the ifu artwork were inadequately designed.
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Event Description
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It was reported that the customer received the item with an incorrect ifu.The customer alleged that the product was a standard length catheter and the ifu was for the female length catheter.
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Search Alerts/Recalls
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