Catalog Number BI70002000 |
Device Problem
Break (1069)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/05/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.Testing revealed that the system was damaged during shipping.Lt caster pin broken off and x-stage cover dented.Replaced x-stage cover both lt and rt caster mounts as well as the pins.Lt finder was drooped by the field service engineer and mounting attachment detached.The imaging system then passed the system checkout and was found to be fully functional.Missing manufacture date.
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Event Description
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Medtronic received information that, while outside a procedure, it was observed that the x-stage cover is dented and one of the mounting cups is broken off.There was no patient present when this issue was identified.
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Manufacturer Narrative
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Correction: the issue was caused during transportation not by the user or the system per medtronic representative.If this information was available during initial reporting, this report was not considered as reportable.
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Search Alerts/Recalls
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