The production device history record (dhr) for this iabp unit is not required to be reviewed per sop 01-061 since the device manufacture date is greater than one year from the event date.A getinge service territory manager (stm) was dispatched to evaluate this unit.The stm confirmed customer issue in logs and was able to reproduce issue once upon arrival but could not duplicate issue after initial alarm.The stm completed condensation removal procedure, re-terminated internal vacuum pneumatic connections, and replaced crm module as a precaution.The stm then, completed calibration check, functional testing and safety check to factory specifications.The unit passes all functional checks was returned to the customer and cleared for clinical use.
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