Medtronic received information regarding an imaging system being used outside of a procedure.It was reported that the mobile viewing station (mvs) boots well, but the image acquisition system (ias) was unresponsive and showing "initializing system." the fan never finished the initialization, so the site attempted to unplug it and it would still not go past the initializing screen.Site added that after unplugging and reconnecting the cable, the mvs was beeping loudly and did not go past the start windows screen.Site then restarted the system and ias was not going past the initializing screen and the mvs was beeping.Site was unable to "open image" and the fan loading on the scanner was not finished so the site couldn't do any type of scan.There was no patient present during this event.
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