This event has been recorded by zimmer biomet under: (b)(4).On june 25, 2018, it was reported that the product works few seconds and stops.The customer returned an electric dermatome device, serial number: (b)(4), for evaluation.The device history record (dhr) and previous repair report reviewed noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr and previous repair report review also found that all verifications, inspections and tests were successfully completed.Medicrea has previously repaired/evaluated electric dermatome serial number: (b)(4) as documented in the repair reports in vdoc portal services.The last repair was june 14, 2018 where it was reported that does not work anymore and the bearings, spring seal, motor, switch, plug harness assembly, seal/strain relief, control bar, reciprocating arm pack were replaced.This is not a related issue.Product review of the electric dermatome by medicrea on july 25, 2018 revealed that the motor was corroded.It was also noted that the lift and reciprocating arm were worn.It was also noted that the screws were missing in the head repair of the electric dermatome was not performed by medicrea on august 3, 2018 as the customer denied the repair quote and requested to destroy the device.The reported event was confirmed since during product review it was revealed that the motor was corroded.It was also noted that the lift and reciprocating arm were worn.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review it was revealed that the motor was corroded.It was also noted that the lift and reciprocating arm were worn.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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