Since the product was not returned for analysis, no product failure analysis can be conducted and no determination of possible contributing factors could be made.As such, the investigation will be closed.If the complaint device is received in the future we will reopen the complaint and perform the investigation as appropriate.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.Manufacture report no: (b)(4).
|
It was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and when the catheter was taken out from the package, foreign residue was observed on the tip of the catheter.The bwi failure analysis lab received the device for evaluation on 8/13/2018.The investigational analysis has been completed.The device was visually inspected, and reddish residue was observed on the tip.During the second visual inspection, reddish residue was not observed.This could be related to the decontamination process.Electrical testing was performed on the catheter and it was found within specifications.No electrical malfunction was observed.Additionally, the catheter was tested on the generator and the temperature and impedance values were observed within specifications.Cool flow pump testing was performed and found within specifications.The catheter was irrigating correctly.No irrigation issues were observed.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.During manufacturing process, all the catheters are inspected for visual damages before packaging.On line inspections and functional tests are in place to prevent this type of damage from leaving the facility.The customer complaint was confirmed.The root cause of the reddish residue cannot be determined it could be related to the procedure.Manufacturer ref no: (b)(4).
|