The customer reported to philips that a patient related safety event occurred involving patient harm.On (b)(6), risk manager indicated this was a patient death.The patient was found expired in his room.The customer has not alleged a malfunction but a delay in response to the patient did occur and the customer is not sure if the device was a factor.Use of the monitoring system may have been a factor as the customer has requested detailed analysis of a leads off event and staff response via alarms/silencing.The data supports that the patient was unmonitored for a period of time.The issue occurred in bed 870a on (b)(6) 2018 between 06:00 and 07:30 am.
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