This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.On (b)(6) 2017, it was reported that the dermatome made ticking noise and then stopped working.The customer returned an electric dermatome device, serial number (b)(4), for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Zimmer biomet surgical has not previously repaired/evaluated electric dermatome serial number (b)(4) as documented in the repair reports in livelink.Product review of the electric dermatome by zimmer biomet australia on july 4, 2018 revealed that the technician conformed that the unit would intermittently not operate when triggered.It was also noted that the device motor speed and calibration were not with in specifications.Repair of the electric dermatome was performed by zimmer biomet taiwan on july 30, 2018 which included replacement of the motor, bearing pack, seal, reciprocating arm, o-ring.Electric dermatome, serial number (b)(4), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was confirmed since during product review by zimmer biomet australia it was noted that the technician conformed that the unit would intermittently not operate when triggered.It was also noted that the device motor speed and calibration were not with in specifications.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review by zimmer biomet australia it was noted that the technician conformed that the unit would intermittently not operate when triggered.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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