It was reported that prior to use, the user opened the package and checked the integrity of the filiform double pigtail ureteral stent they found out there is a hole at pigtail.Additional information has been requested regarding the patient and the event.At the time of this report, no further information has been provided.
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Investigation ¿ evaluation: a visual inspection of the returned device was conducted.A document based investigation was also performed.This included a review of complaint history, the device history record, review of drawing, and review of specifications.One package labeled rpn 133626 and label lot 8677617 was received.Stent was returned without the tether; tether was not returned.A tear was observed in the proximal coil 4cm from the end.Tear noted to partially separate coil and is within 1mm of a sideport.The device history record was reviewed, and no related non-conformances occurred during the production of lot number 8677617.A search of complaint records found this is the only complaint associated with lot number 8677617.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was visually inspected by quality control and no related gaps in production or processing controls were noted.The returned complaint device was found to have a partial tear 4 cm from the end.The tether was not attached to the stent and was not returned.The condition of the returned device missing the tether makes it possible that it was inadvertently damaged during use.Based on the provided information and evaluation of returned device, it appears most likely the stent became inadvertently torn when removing the tether prior to use of the stent.The assigned investigation conclusion is cause traced to user : unintended use error caused or contributed to event.The risk analysis for this failure mode was reviewed, and it was determined that no additional risk mitigating activity is required.
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