(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The complaint device is not being returned, it has been discarded by the customer therefore is unavailable for a physical evaluation.A review of the device history record indicated that this batch of product was processed without incident; therefore there is no evidence of manufacturing anomalies on the paperwork reviewed.Further, a review into the depuy synthes mitek complaints system revealed no other complaints of any kind for this lot of devices that were released to distribution.We cannot discern a root cause for the reported failure mode.At this point in time, no corrective action is required and no further action is warranted.This file will remain receptive to any potential forthcoming information received that is pertinent and germane to this issue.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).This report is being filed from the etq complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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The sales rep reported via phone that the first implant deployed on the customer's truespan 12 degree peek and when pulling back it went thru the meniscus during an acl procedure.The case was completed with no meniscectomy and another like device.The implant was on the needle, not bent, trigger was pulled all the way back and click heard, knee was not tight and the depth stop was reached.The sales rep was not present but reported no adverse patient consequences with a one minute delay.The sales rep stated the device was discarded by the customer.
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