Product was returned to manufacturer without decontamination form.Additional information are needed to initiate the product inspection process.The review of the device history records did not reveal any non-conformances to specifications or deviations in procedures that might have contributed to the reported event.From information provided, based on the product history records, the review of the case and the recurrence of this type of event for this implant, the likely cause for the event is an excessive screwing while loading of prosthesis on inserter.Indeed, overtightening the inner rod that secures the implant-locking nut to the implant inserter will unscrew the locking nut from the peek holder and disassemble the device.The mobi-c surgical technique warns to stop threading (the inner rod) as soon as full contact is achieved in order to avoid opening the disposable implant holder and releasing the implant.The investigation found no evidence to indicate device issue.Root cause : user error (instruction was not followed).Additional information will be requested to initiate the product examination.If the product inspection add a value to this investigation conclusion , another report will be sent.
|