The tip of the inset has broken off, this may be due to a manufacturing defect during manufacturing, or it could be a defect in the material from an outside supplier.There is also the possibility of customer abuse, the insert may have been used as a pick to remove material.(b)(4).Low power unit: low power setting: 8.4w, 29,009hz.High power setting 31.4w, 29,025hz.High power unit: low power setting: 17.7w, 29,078hz.High power setting: 31.7w, 29,073hz.Spray, good at how power only.Solder joint, 3/16".Task for (b)(4): quality department: status: task completed; follow-up action completed.Review complaint.06/23/2018 21:03:41 cet (b)(4), risk is negligible, no capa required.Risk/capa assessment: 09/07/2018 15:52:48 cet (b)(4) complaint history was reviewed in sap.The part was manufactured in january 2018.This complaint is the only instance of a tip breaking for this part number between january 2017 and january 2018.Risk assessment: probability: remote.Severity: minor.Risk: minimal.Capa required: no (isolated incident to one customer).
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