The hill-rom technician found the external alarm was disconnected.The external alarm is the source of the bed exit alarm.It is necessary for the p500 to have an effective maintenance program.We recommend that you do annual preventive maintenance.Control unit checks: ¿ the out of bed sensors operate correctly.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2018.The technician reconnected the external alarm to resolve the issue.Based on this information, no further action is required.
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