The issue was discovered when the perfusionists were doing their normal cleaning and replacing of the fluid.As per the field service representative (fsr), it was verified that in heat mode, there was water trickling over the ice bank intermittently.He replaced the solenoid valve #1.The unit operated to manufacturer's specifications.The suspect part was returned to the manufacturer for further evaluation.
|
The reported complaint was confirmed.During laboratory analysis, the product surveillance technician (pst) observed there to be no external damage of the solenoid valve.It appears that only the upper portion of the valve, which includes the solenoid, was replaced in the field as the lower valve portion is clean in comparison to the upper portion.Coil resistance measured 95 ohms, which is typical.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
|