Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs and a review of labeling.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.The instruments generated lower, upper or lower and upper region interference in plti histogram on all the data provided and some runs has additional flag, pic/poc delta.All the runs has invalid data, asterisk on mpv results and some are on plto and plti.Review of numerical data, data flags and scatterplots is consistent with the presence of an interfering substance.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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