Product analysis: analysis was unable to confirm the customer comment of either a power up issue or a burning smell, however it was noted that an overheat error on one sensor was found in the logs and the microprocessing unit was therefore replaced and the hard drive was reimaged.The software was reconfigured and reloaded and updated.The stylus was broken and it was therefore replaced and calibrated.The paper guide was missing and therefore the printer drawer was missing.The system fan was noisy and it was replaced.Inspected electrical circuit boards and mechanical parts.The device passed all final functional and systems tests.Non-healthcare professional.If information is provided in the future, a supplemental report will be issued.
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