The reported disposable kit 2.8mm shoulder q-fix, intended for use in treatment, was not returned for evaluation.A relationship between the product and reported incident cannot be established as the product was not returned.Without the reported product a visual evaluation cannot be performed and customer's complaint cannot be confirmed.From the information provided, it was reported that as the physician drills the guide bent and the drill started to shear the metal of the guide.An exact root cause cannot be determined without evaluation of the device; however, factors unrelated to the manufacture or design of the device that could have contributed to the reported event include: (1) excessive force (2) improper alignment of the inserter.
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