This follow-up report is being submitted to relay additional information.Updated: complaint sample was evaluated and the reported event was not confirmed.Visual evaluation of the returned product confirms the presence of a hole in the foil pouch.However, the returned carton box does not feature any damage.The foil pouch is torn opened and the hole, a semi-circular tear, is located over where the foil covers the polar hole of the shell.Also, close to the hole there is an imprint of the porous surface of the shell showing through, which indicates that the foil was pressed against the porous surface of the shell.Device history record (dhr) was reviewed and no discrepancies were found.The packaging of the product was handled and it cannot be determined whether the damage observed on the foil pouch was present before its being opened.Therefore, a definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|