Two breathing portex units received.The end of the conical unit was confirmed to be distorted, which prevented user from assembling.Upon inspection of the units, it was discovered that there were markings indicating the units were compressed.The markings were noted to be on both the spherical and conical ends indicating the distortion happened after molding and welding, and it was confirmed the t distorted end of conical units would not fit in the welding jig.The customer complaint ws confirmed, however a thorough investigation of the manufacturing process could not duplicate the fault found on the samples.The process investigation and complaints do not signify the fault is trending, therefore no action will be taken at this time.
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