The reported event that trochanteric nail kit, ti gamma3® ø11x180mm x 125° was alleged of 'labelling - mislabelling' could not be confirmed, since the device was not returned for evaluation and no other evidences were provided.Based on investigation, the root cause was attributed to a user related issue.The failure was caused by a mix-up in the hospital, probably during the checking phase of the devices.Indeed, the tracing of the two lot numbers shows that a transaction was made to the customer for lot k0592bb on the 14th of august 2018, and another one for lot k04c818 was made on the 13th of august 2018.The two lots were manufactured 6 days apart, which excludes a mix-up at the manufacturing site.A review of the sticker history was performed: for lot # k0592bb: 46 devices were released on the 20 th of july 2018.During manufacturing, 47 box stickers were printed, 46 were stuck on the product boxes, 1 was archived.It is thus not possible for the sticker of lot# k0592bb to have ended up on the box of lot# k04c818.For lot # k04c818: 47 devices were released on the 26th of july 2016.During manufacturing, 48 box stickers were printed, 47 were stuck on the product boxes, 1 was archived.It is thus not possible for the sticker of lot# k04c818 to have ended up on the box of lot# k0592bb.Furthermore, a review of the sales shows that the two lots were distributed to the same hospital.The transaction dates for the two lots were one day apart, which presses the fact that the mix up could probably have happened in the hospital during checkings of the devices.The device inspection revealed the following: a review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If any further information is provided, the investigation report will be updated.Device was not returned.
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