The customer stated that repeat testing was performed to confirm correct results which met the clinical picture and a corrected report was issued.The ifu for the clinitest hcg states: "recent studies suggest that urine hcg concentrations are approximately one-half of, or less than one-half, of corresponding serum hcg concentrations.Urine hormone levels greater than 25 miu/ml are reported as positive." a blood test result of 35 miuml would equate to about 17 miu/ml in urine and therefore would be below the detectable limit (25miu/ml) of the test.The workshop repair has been completed.The returned hcg cassettes were run and all results were as expected.The instrument failed the ate tests with a clean calstrip message and on inspection this was dirty so it was replaced.Ate tests were rerun and all passed with no errors.The customer is operational.
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