This follow up report is being submitted to report additional information.The device history record (dhr) for 00515048201, could not be performed as a lot number was not provided for the reported event.On (b)(6) 2018, it was reported from (b)(6) that the pulsavac plus battery tray is running out.A returned product investigation could not be performed for the reported event due to the product not being returned for evaluation.The reported event can, therefore, not be confirmed.The root cause of the reported event cannot be specifically determined with the provided information because the product was not returned for evaluation.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
|